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  • Frequently Asked Questions

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  • Warranty Information

    Learn about our coverage and how to make a claim.

    Coverage Period

    Our LED Desk Lamp comes with a one-year warranty from the date of purchase. This warranty covers any defects in materials or workmanship under normal use. If you encounter any issues during this period, we are here to help.

    Claim Process

    To claim your warranty, please contact our support team with your order number and a description of the issue. We may request photographic evidence to expedite the process. Once your claim is verified, we will provide instructions for returning the lamp for repair or replacement.

    Exclusions

    Please note that our warranty does not cover damage caused by misuse, accidents, or unauthorized modifications. Always follow the provided instructions for use and care to ensure your lamp remains in good condition.

    Customer Support

    If you have any questions about the warranty or need assistance with the claim process, our customer support team is available to help. Reach out via email or phone, and we will guide you through the necessary steps.
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